IT - IT Support Diploma (D25590B)
Overview
The IT Support diploma can be earned over the course of three semesters. Students will learn the fundamentals of computers, software and hardware, with a specialization in helping others with computer equipment and technology. The diploma serves as a building block to advanced IT degrees or additional training.
Details
- Credential Level: Diploma
- Total Credit Hours: 46
- Offered Online: Yes
Course Requirements
See A25590B Information Technology: IT Support degree program for course availability and recommended semester.
Academic Transition
Take All Courses:
| Course Code | Course Name | Class | Lab | Clinic | Work |
|---|---|---|---|---|---|
| ACA-122 | Transfer and Career Success | 0 | 2 | 0 | 0 |
| Total Credit Hours: 1 | |||||
General Education
Take All Courses:
| Course Code | Course Name | Class | Lab | Clinic | Work |
|---|---|---|---|---|---|
| ENG-111 | Writing and Inquiry | 3 | 0 | 0 | 0 |
| MAT-143 | Quantitative Literacy | 2 | 2 | 0 | 0 |
| Total Credit Hours: 6 | |||||
General Education
Take One (1) Course:
| Course Code | Course Name | Class | Lab | Clinic | Work |
|---|---|---|---|---|---|
| COM-231 | Public Speaking | 3 | 0 | 0 | 0 |
| ENG-112 | Writing and Research in the Disciplines | 3 | 0 | 0 | 0 |
| Total Credit Hours: 3 | |||||
Core Courses
Take All Courses:
| Course Code | Course Name | Class | Lab | Clinic | Work |
|---|---|---|---|---|---|
| CTI-110 | IT Foundations | 2 | 2 | 0 | 0 |
| CTI-120 | Network and Security Foundations | 2 | 2 | 0 | 0 |
| CTS-115 | Information Systems Business Concepts | 3 | 0 | 0 | 0 |
| CTS-120 | Hardware-Software Support | 2 | 3 | 0 | 0 |
| CTS-155 | Tech Support Functions | 2 | 2 | 0 | 0 |
| CTS-220 | Advanced Hardware-Software Support | 2 | 3 | 0 | 0 |
| Total Credit Hours: 18 | |||||
Courses must be completed with a grade of "C" or better.
Other Major Courses
Take All Courses:
| Course Code | Course Name | Class | Lab | Clinic | Work |
|---|---|---|---|---|---|
| CIS-110 | Introduction to Computers | 2 | 2 | 0 | 0 |
| NET-125 | Introduction to Networks | 2 | 3 | 0 | 0 |
| NOS-120 | Linux Single User | 2 | 3 | 0 | 0 |
| NOS-130 | Windows Single User | 2 | 2 | 0 | 0 |
| NOS-230 | Windows Administration I | 2 | 2 | 0 | 0 |
| SEC-110 | Security Concepts | 2 | 3 | 0 | 0 |
| Total Credit Hours: 18 | |||||