Student Resources
Tech Support Functions (CTS-155)
This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems.
| Credits | |
|---|---|
| Class Credits | 2 |
| Lab Credits | 2 |
| Clinic Credits | 0 |
| Work Credits | 0 |
| Total Credit Hours | 3 |
Details
Department
Computer Technology Systems (CTS)
Offered Fall
Yes
Disclaimer
***Please refer to the online version of the Richmond Community College Program and Course Catalog and the Student Handbook for current academic and general policies.***