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Customer Experience (MKT-223)

This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations.

Credits
Class Credits 3
Lab Credits 0
Clinic Credits 0
Work Credits 0
Total Credit Hours 3
Details
Department

Marketing (MKT)

Offered Spring

Yes

Disclaimer

***Please refer to the online version of the Richmond Community College Program and Course Catalog and the Student Handbook for current academic and general policies.***